Ever felt like you've been promoted to being the boss without an instruction manual? You're not alone!

Many leaders at the helm of operational businesses (think 10s or 100s of employees) find themselves there through circumstance rather than design – the 'accidental' business leader.

You crush it in sales, operations or finance, then BAM you're promoted to run the whole lot.  Or you start your own business doing something you are really good at or really interested in.  You take on a member of staff, then another and another.  It all goes well and then suddenly - you have lots of people, process and policy challenges to deal with.

You're now in the top role, you're the boss, juggling unfamiliar new challenges you’ve not handled before.

And chances are you're also now leading a business in the troublesome 'adolescent' stage. Transitioning from a startup child to a more structured, "adult" organisation. It can be a wild ride, full of growth spurts and, well, some growing pains.